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March 21, 2009

Password is not accepted

The course site does not accept my password.

Likely Solution:
  1. The Password must match exactly what was provided to your corporate contact.
  2. The text format is usually all lower case letters.
  3. If you set up your own Password, the Password must match exactly as you originally entered it.
  4. If this does not solve the problem please call our office at 415 948 5220 to reset your Username and Password